Warren-Hay Mechanical

I needed to get a new HVAC system and several of my neighbors recommended Warren Hay. Not only were their prices more affordable than other companies I looked into, but they also provided excellent service. They were very professional and the installation went smoothly and they left everything clean and tidy. After the system was installed, I had an issue with changing the filter because the entrance slot was placed at an angle that made it difficult to insert the filter properly. I reached out to Buster and he responded quickly. He seemed genuinely concerned and assured me that the issue would be addressed right away - and it was! The technicians came back and they were kind, patient, and knowledgeable. They came up with a great solution and installed a new slot for the filter that works perfectly. I really appreciate the time they took and their commitment to making sure everything was done right. The combination of great service and lower prices definitely earned my trust.

Over the past 3 years, I have received a high level of HVAC service from Warren Hay Company after.having years of frustrating and expensive service experiences.with another local HVAC company out of Durham. I always look forward to having Lex come for spring and fall maintenance service on my HVAC system. He is very knowledgeable about geothermal systems, and for the first time in almost 20 years I can feel confident about the performance of my HVAC system. Aside from Lex's high level of HVAC skill and knowledge, he is friendly, courteous, polite, and pet-friendly, and goes out of his way to provide a high level of customer service. Thank you Lex and Warren Hay for showing me that HVAC maintenance doesn't have to be a nightmare!

Lex was fantastic. Absolute credit to the company — truly great guy. Every experience with Warren Hay has been really positive. I highly recommend them. I need to also add that Warren Hay, last year, came out on 20 minutes notice the day before our daughter's wedding (the installer of the system could not come and a neighbor told me of Warren Hay) --- I was in a panic as the system looked dead and all hat shutdown. The next morning would be warm and we would have 15 women in the home preparing. The Warren Hay tech came out and said "if I can fix it or even if I have to drive somewhere for a part I will do it as this is your daughter's big day and nothing should impact it" --- within 30 minutes all was running as it should. He had fixed it. Warren Hay go WELL ABOVE AND BEYOND -- they have employees who care, who listen and who are prepared to go the extra miles. I'm sorry I have not said that in a review before now (wedding took over). Definitely go with Warren Hay, they are amazing!