E & W Electrical, LLC

E&W serviced our home generator for years without issue. We missed several years and so expected a fair bit of work when we requested a maintenance visit; we were told charge would be $175/h plus parts. The service provider seemed knowledgeable. However, at completion of service they charged me an extra 1.25 hours - when I asked they said it was to cover travel time from the provider's previous location to my home. I requested a refund for that amount and was told it had to go to the owner; for the past 3 weeks I have been leaving multiple messages and emails a week with no response at all. Plus, after a maintenance visit costing $1100, I was told that the coolant still needed to be changed, which would include replacing belts, sensors and thermostats. I don't trust them, feel swindled, and am very disappointed in what had been a go to company for years.

They just finished with the installation of a 20kw generator for me. This is the fourth house I’ve had this done and I have to say that nobody does it as well as these guys. They communicate really well. They show up when they say they will. They stay on top of the job until it is done. And most importantly, the quality of the work is excellent. Nobody I have used before has ever been so thoughtful with the installation and load management. On top of it all, they take the time to do a full orientation and walk through of the equipment to make sure you are comfortable before walking away.