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81 service profiles
Refrigerator Repair Service businesses and related repair services are available around El Paso, TX.
2.6Rating
5Reviews
1Photos
4Services
About this business
TOMS APPLIANCE is a business serving the area near zip code 79912, listed as a certified service locator for Sub-Zero, Wolf, and Cove brands. The business provides factory certified service and parts for luxury kitchen appliances including refrigeration, cooking, and dishwashing products. TOMS APPLIANCE is part of a network that supports installation, repair, and replacement parts for these high-end kitchen appliance brands. The listing indicates the business is authorized to provide factory certified service and parts, ensuring adherence to brand standards.
Refrigerator Repair Service
Services
Services and categories listed for this business.
Refrigerator Repair Service
Factory Certified Service
Factory Certified Parts
Appliance Installation
Photos
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Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
What brands does TOMS APPLIANCE service? +
TOMS APPLIANCE provides certified service and parts for Sub-Zero, Wolf, and Cove kitchen appliances.
Does TOMS APPLIANCE offer installation services? +
TOMS APPLIANCE is listed among providers offering factory certified installation services for Sub-Zero, Wolf, and Cove appliances.
Are the parts provided by TOMS APPLIANCE factory certified? +
Yes, TOMS APPLIANCE offers factory certified parts for Sub-Zero, Wolf, and Cove appliances.
Where is TOMS APPLIANCE located? +
TOMS APPLIANCE serves the area near zip code 79912.
Reviews
2.6
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5 reviews
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Share your experience with this business.
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Richard Nacim
Feb 5, 2026
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1.0
Won't deal with these guys again. No showed on us 3 times on returning to repair our refrigerator. My wife took the days off to meet them. No decency to call us to cancel. Learn professionalism.
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Elida Rincon
Sep 11, 2025
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5.0
I highly recommend Tom’s Appliances for any microwave repair! My microwave started flashing or overheating and then completely stopped working, so I needed help right away. I called Tom’s Appliances, and they were able to come out the very next day. Tom and his colleague were so kind, professional, and efficient. They quickly diagnosed the problem and had it repaired in no time. Excellent service from start to finish!
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Fernie Galindo
Feb 27, 2026
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5.0
A COUPLE OF HIGHLY TRAINED SERVICE TECHNICIANS WITH SUPERB TROUBLESHOOTING SKILLS. THEY ALSO PROVIDE DAD JOKES AT NO CHARGE! WOULD I CALL THEM AGAIN? BOY, WOULD I!
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Terry Sunday
Apr 18, 2025
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1.0
I called Tom about my over-the-range microwave oven that started making a horrible noise, and asked whether he would recommend fixing it or buying a new one, in which case I asked him if he would install it. On the phone he seemed courteous, knowledgeable and professional. He asked me to send him some pictures of the microwave, which I promptly emailed to him. Then--nothing. A month later (and counting), and after I sent him two more emails asking whether he got my pictures, and left two phone messages, I've heard nothing back. He seems to have ghosted me for no discernible reason. He may know how to repair appliances, but what good is tha... I called Tom about my over-the-range microwave oven that started making a horrible noise, and asked whether he would recommend fixing it or buying a new one, in which case I asked him if he would install it. On the phone he seemed courteous, knowledgeable and professional. He asked me to send him some pictures of the microwave, which I promptly emailed to him. Then--nothing. A month later (and counting), and after I sent him two more emails asking whether he got my pictures, and left two phone messages, I've heard nothing back. He seems to have ghosted me for no discernible reason. He may know how to repair appliances, but what good is that if he ignores potential customers who try to engage his services? I recommend giving him a hard pass and finding someone more reliable and responsive.
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Carlos Reyes
Apr 24, 2025
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1.0
Tom and his son came over to check on my Amana washer drum that was making loud noises and was moving all over the place. He said everything was fine, all he did was recalibrated the washer and said make sure you balance the load and place the setting on deep water wash, so the next day I did but it continued with the same problem. I called him back and explained to him that I did as he said but I still have the same issue. "He said I'll take care of it with some rings". It's been a week and I have not heard from him. He charged me $80 for just making a calibration that did not work. Be careful out there, you never now. I should have w... Tom and his son came over to check on my Amana washer drum that was making loud noises and was moving all over the place. He said everything was fine, all he did was recalibrated the washer and said make sure you balance the load and place the setting on deep water wash, so the next day I did but it continued with the same problem. I called him back and explained to him that I did as he said but I still have the same issue. "He said I'll take care of it with some rings". It's been a week and I have not heard from him. He charged me $80 for just making a calibration that did not work. Be careful out there, you never now. I should have washed a load of cloth to test his calibrations but I waited a day. Oh well. Don't make the same mistake I did.
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