Fernie Galindo
A COUPLE OF HIGHLY TRAINED SERVICE TECHNICIANS WITH SUPERB TROUBLESHOOTING SKILLS. THEY ALSO PROVIDE DAD JOKES AT NO CHARGE! WOULD I CALL THEM AGAIN? BOY, WOULD I!
TOMS APPLIANCE
TOMS APPLIANCE offers major appliance repair, appliance repair, washer repair, and dryer repair in El Paso.
📍 El Paso, TX Today · 8:00 – 11:00 AM Unclaimed listing
TOMS APPLIANCE offers major appliance repair, appliance repair, washer repair, and dryer repair in El Paso.
Dryer Repair
Washer Repair
Appliance Repair
Major Appliance Repair
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Dryer Repair
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Washer Repair
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Appliance Repair
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Major Appliance Repair
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Reviews
5 public reviews
Richard Nacim
Won't deal with these guys again. No showed on us 3 times on returning to repair our refrigerator. My wife took the days off to meet them. No decency to call us to cancel. Learn professionalism.
Elida Rincon
I highly recommend Tom’s Appliances for any microwave repair! My microwave started flashing or overheating and then completely stopped working, so I needed help right away. I called Tom’s Appliances, and they were able to come out the very next day. Tom and his colleague were so kind, professional, and efficient. They quickly diagnosed the problem and had it repaired in no time. Excellent service from start to finish!
Carlos Reyes
Tom and his son came over to check on my Amana washer drum that was making loud noises and was moving all over the place. He said everything was fine, all he did was recalibrated the washer and said make sure you balance the load and place the setting on deep water wash, so the next day I did but it continued with the same problem. I called him back and explained to him that I did as he said but I still have the same issue. "He said I'll take care of it with some rings". It's been a week and I have not heard from him. He charged me $80 for just making a calibration that did not work. Be careful out there, you never now. I should have washed a load of cloth to test his calibrations but I waited a day. Oh well. Don't make the same mistake I did.
More reviews (1)
Terry Sunday
I called Tom about my over-the-range microwave oven that started making a horrible noise, and asked whether he would recommend fixing it or buying a new one, in which case I asked him if he would install it. On the phone he seemed courteous, knowledgeable and professional. He asked me to send him some pictures of the microwave, which I promptly emailed to him. Then--nothing. A month later (and counting), and after I sent him two more emails asking whether he got my pictures, and left two phone messages, I've heard nothing back. He seems to have ghosted me for no discernible reason. He may know how to repair appliances, but what good is that if he ignores potential customers who try to engage his services? I recommend giving him a hard pass and finding someone more reliable and responsive.
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