Appliance Service Plus

If I could leave zero stars I definitely would! This company came out to check my dryer on March 28th( Friday). Tech stated it needed a new belt and one would have to be ordered . He said it should be in by Tuesday the 1st. I spoke with them and they scheduled me for Friday the 4th for repair (said they had nothing sooner). I’m 2 weeks in with a broken dryer at this point. I called and text several times days before my appointment to confirm and never received a call back, text, nothing. I had to have another company come out and asked that they please bring a belt with them because that’s what this company said was the issue. Well they were wrong! It’s the motor and they didn’t bring this part with them so now that has to be ordered. Now we will be going on 3 weeks with no dryer due to this companies incompetence and complete unprofessionalism.

I paid for a new curcuit board for my 8 year old GE dishwasher. When it was installed it did not work. Technician said he was removing the new one, replacing the old, and sending the new one back to supplier to get a replacement. I never got an appointment for the new installation, after technician left the part at his home. 5 days later the dishwasher started working with all of the original equipment. I asked for a refund on the circuit board and I was told that the technician did install a new one. That's a lie. He would not have been able to return a faulty new circuit board to the vendor and get a new one if he didn't have one and it was installed in my dishwasher. Honesty is the best policy. I'll find a different appliance repair company when next needed. Technician was a nice man but this is wrong.