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Grout Repair
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We are very grateful to the company for their promptness and quality of work! A year after the bathroom tile renovation, some dirt appeared in the grout, but the owner came right away, fixed everything, and explained how to care for the tiles properly. Everything was done perfectly, and we are very happy!
Please save your money and do not use this Company. Terrible service. For 6 months, I have been asking Greg to come and fix a horrible grout replacement job his company did for us, and he has still not come, even after saying they cover their work for 1 year. Within a month of their grout replacement, I noticed it had started to look worse than what we had to begin with, after 10 yrs of owning a house. I have called and messaged him 10 times, and he has stopped replying- so zero for professionalism there. I asked my wife to msg him, he gave her a time, and then she took the day off from work, and he didn't show up or message to let us know he is not coming. When he came to give a quote, he told us he uses some great material from the USA he imports which is mould resistant, but that's just a lie. Just look at the pictures of my washroom AFTER he completed his work. I would not recommend this company, which has no customer service, does not stand behind its work and just does crappy work. Stay Away!
Many thanks to Greg and Mira for the exceptional recaulking, regrouting and shower floor sealing restoration in my two bathrooms. The team was professional from the first phone call to the final walk-through of the completed project. I am very grateful for their excellent client service, especially during the quotation stage, when everything was explained and priced in clear detail—no surprises! I am a very happy client, and I would not hesitate to work with them again or refer them to others.
This was my third time using Tile Grout Restoration and as per my past experience, they didn't disappoint. Greg was super efficient and detailed in responding to my request and organizing for a member of his team - Elena - to do the work. Elena arrived on time and did a superb job of cleaning my shower, restoring it to pristine condition so that it looks brand new again. I highly recommend this company.
I needed a grout replacement in my washroom, so I hired their service. Greg came first to see what was required for the job. Then, Mira came in to execute it. It took around 5 hours to change the look of my washroom completely. I was impressed with the result. I purchased the essential package and included an additional service to apply colour sealer to grout lines. The final result was beautiful and clean. My washroom looks new again! Thank you so much!