The Repairman

I might be an outlier in my experience with the Repairman, but wanted to leave a review for future customers to consider. I was seriously disappointed to the work my repairman did. My initial call was for some cracks in my ceiling (plaster). It needed extra supports as the cracks were pretty severe. We discussed this before the job started, but later I found places where the ceiling still bowed. He was also only able to do one coat of mud because it took so long for it to dry with he cracks being so deep. This is the first let down. I wish he would have offered to come back another day since he seemed fairly certain that it wouldn’t dry in time, but I was holding out home that it might work out. In the mean time I asked him to do several small jobs around the house. The seal on the bottom of my front door, missing in the bathroom, drilling a hole in my mantle, and switch a light fixture. All of these jobs he did partially, but never finished (for some, they were reasons beyond his control). The hole in the mantle he drilled, but left scratched paint…to me, a finished job is a picture perfect look. My expectation would be you touch up the paint as the repairman, not leave it for the customer to do. The mud in the bathroom was left incomplete because he didn’t have the tool needed to sand it down…again, now I have to do that, as a costumer who paid for the job to be done right. The light fixture was left incomplete because he didn’t feel confident replacing the old wires and recommended hiring an electrician. And finally, the front door. He fixed part of it, but wasn’t able to find the last part for the threshold in the right size. He spend 2 hours driving to different stores looking for it. I think that could have been avoided by calling the store ahead of time or looking on the stores app. Maybe with those extra 2 hours back he could have finished some of the other jobs. I do apologize for such a long review, but you kind of need the full picture to understand the experience. I’m glad so many of you had better experiences. Sadly, I will not be hiring them again.