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Laptop Repair
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Virus Removal
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They had my daughter’s laptop for 7 WEEKS! She’s in college and really needed to use it. After all that, it is still not fixed. Communication was poor. I heard NOTHING from them for the past few weeks. I had to I follow up with them, only for them to tell me they couldn’t fix it. When I went to pick it up, it was FILTHY. I think it’s the worst experience I’ve ever had. Very disappointing. I spent $90 for nothing.
Great, quick experience. I have had something stuck in my iPhone charger port that I couldn’t get out. They were able to quickly clean out the port and get me back on my way within a few minutes. Thanks guys!
I had mic audio issues on my galaxy s22+. They quoted me a fair price and were clear about expectations. In the end, they replaced my mics but it didn't seem to fix my problems, so I paid for the labor knowing I at least tried. Then, when the next Samsung update was applied to my phone the audio issues were fixed! The new mics were the right call. Money well spent vs getting a whole new phone!
Something strange with this place. Great reviews but costs don’t seem right. Check the review about the xbox power issue as well.
For me, I called and asked if they replace iPhone batteries. The answer was yes, same day for $170 but gotta get there soon. I felt $170 was expensive, so I google it. Best Buy will replace the battery, Apple certified, within an hour, for $99.
They might perform well at repairing other electronics but I get a sense a little “off the top” is happening. So customer beware.
EDIT:
I appreciate the business response so I added a star. I understand it might seem foolish to refer someone to a [in this particular situation] competitor, but at a 42% increase over Best Buy, just tell people to go to Best Buy, which is next door. Don't replace iPhone batteries if you can't compete. You clearly have the tools for board level repair and can offer those services, unlike Best Buy. But I couldn't in good conscience charge $170 to someone while a place literally a few hundred feet away has it for $99.
Got my Xbox series X fixed the HDMI was broken. They fixed it for 170. They called me to pick it up and they said the power was not working. They need 200 to 300 day fix it. I said no I’ll come back in a couple months. Came home. Open the back up one of plug-in thing was not plugged in. I plugged it in hooked it up and it turned on.