Tanner Heating and Cooling

It has been a roller coater with my A/C system during this summer. Somehow the main furnace duct which is cramped in a really confined crawl space got broken, so my house was getting almost no cool flow, everything was leaking into my crawl space. After a tremendous frustration trying to find someone willing to come and go inside the crawl space I was able to find Cory. He is a big tall guy and he right away told me that over the phone that going into the crawl space for him was not going to be easy, so amazingly gave me references about other contractors with possible short guys that could fit into the confined space. I was not able to find that short guy so Cory squeezed me on a busy Thursday for him, stepped in and went into the crawl space and assessed the situation. He is indeed a tall guy and I thought he was not going to fit at all but he did not hesitate. We ended up cutting a small hole in the floor to access the broken flexible duct and fixed it with the minimum effort and cost savings. Very next day my house was able to keep 70C when outside was 100C. After 2 weeks of complete cool summer happiness, last night my A/C/furnace panel stopped working and the house is worse than a sauna. So called Cory, busy as always but always answers and guided me through some trouble shooting and where to get some parts to expedite a possible fix since he was super booked these days. It ended up that my control board is fried and the transformer overloaded and failed. So I need a new control board and Cory has been amazing helping me out om finding this control board and getting my AC working again. This guy is amazing. technically capable and I would say "customer oriented" but I think it is more than that, it is a person that likes to help people, whether he makes a business or not. Other big companies charged me by just calling them to make an appointment and they called me the day before to cancel appointments. For me is tremendously important when a contractor takes the time to explain you with detail and answer dumb questions, so you feel you are getting all the information needed to make a decision and not someone just trying to force you into a business and pick into your wallet. Cory has shown to be a really kind and patient person that deals perfectly with customers in complicated situations and also complicated and picky/technical'ish customers like me :-). If you are in need of AC/furnace stuff, give Cory a call, based on my experience, I don't think you will regret it and you may find the AC guy you will stick with forever.

I was in a very desperate situation, the weather was freezing. The day before Easter & the coldest April in Oregon in over 50 years. It's a weekend :Saturday, no other heating repair companies were answering their phones. My brand new tenants, who just moved in, were very cold all night and have young children, there very first night there. I Called Corey and he was booked for the day and more, he went out of his way added a extra emergency stop in a heavy rain hail storm and was so honest and had the repair part on his van that was a furnace ignitor that broke and he replaced and saved the day/night. I highly recommend Corey of Tanner Heating if your heater stops working any day of the week!!!!!