David Tripp
Ask before going to them if they could plane a larger piece of wood, the guy on the phone said no problem are labor rate is 48.00 per hour we most likely could get done today. So I drove from west Fairbanks to drop off the slabs, filled out the work order and ask to be called when done. 20 minutes later get a call to say you didn't buy the slab from here so we won't do the job. If you don't do work on other wood, you should ask first did you buy from us before dropping it off. Poor customer service. I am surprised and disappointed with this as a previous customer of their company. That will no longer be an issue.
