Rachna Varma
I was not overly impressed with service I received from this company. While the individual who came to look at my fridge was nice, he showed up in casual clothes, in what looked like a personal vehicle, so I wasn't sure if he was even with the particular company I called or some random person showing up claiming to be there for repairs. The profile picture on the number he was messaging me from looked nothing like the individual who actually showed up. While he was looking at my refrigerator to determine what repairs were necessary, he had to continually call somebody and discuss what he was doing. This happened multiple times; I have no idea what he was saying because it was in a different language. Ultimately, I was told that it could be the motherboard or it could be the compressor but he had no way of telling me which one, so I could try replacing one and if that didn't work then I would have to replace the other. I ultimately opted not to continue with repairs because I didn't feel confident in his work or his assessment. I was still charged $99 for the analysis which, frankly, I feel was unwarranted but I didn't want to argue with him about it considering I am a single woman who was dealing with this alone.
