Stop Bugging Me Pest Control

So I called my landlord, to ask when Pest control will be stopping by for rats. He told me that he is not sure because we are working around their schedule. So I decided to give them a call and ask what their timeframe is and the lady said “anywhere between 4-6” I asked, is there any chance that somebody could text me or call me when they’re on their way? She said “no, we don’t call or text to let the tenants” So you’re telling me they’ll show up whenever they show up “yes” I don’t know if it’s just her personality, but she’s kinda rude and hangs up the phone like she’s mad🤷🏽‍♂️. I guess I’ll just stop what I’m doing for two hours guessing what time they’re stopping by.

Lied about the safety of their products when I told them I have an ADA letter from my asthma specialist against pesticide use in my apartment. (Likely even against safety label instructions to use around people with severe respiratory illnesses, which would be a violation of their licensing, but I can’t get my apartment manager to give me the MSDS sheet to know for certain yet) Also applied pesticide to lowest cabinet hinges where my dog could reach (definitely against the label instructions and negates any safety claims as the stuff is often scented and flavored similar to dog treats!!!), so she was vomiting shortly after. If they report this review to have it removed I’ll be notifying the WSDA about their practices instead because it was recorded on my ring video camera and I know both these things are a violation of their licensing. Photo attached of unsafe chemical placement within reach of my service animal. I’m disabled now so they think they can push me around, but I went to school for biochemistry and this company is absolutely not following safety regulations. They even left behind a big box of different pesticides they didn’t use in my unit, on my dining room table where my child could have found it if I hadn’t first, which definitely says keep out of reach of children on the safety insert they failed to follow by leaving it laying around. (Yet another violation of safety standards required by their licensing)

Our company has been working with Stop Bugging Me for several years, and while we’ve had a mix of experiences in the past, our current technician, Jarrod Delara, has truly raised the standard of service. From day one, Jarrod has impressed us with his professionalism, knowledge, and genuine dedication to his work. He takes the time to thoroughly address any concerns, explains solutions clearly, and ensures that nothing is overlooked. What really stands out about Jarrod is his positive attitude and reliability. He consistently arrives with a smile, maintains a high level of courtesy, and demonstrates a strong commitment to making sure our property is well taken care of. His willingness to go the extra mile has made a noticeable difference, and it’s clear he takes pride in delivering quality service. Jarrod has been an absolute pleasure to work with, and we feel fortunate to have him servicing our property. He is a true asset to the Stop Bugging Me team, and we are very appreciative of the excellent care he provides.