Stockton Auto Repair

Over charged, over priced. Don’t come here! In a span of 4 months, I’ve spent $5,000 at this shop just for them to fix my car but never was properly fixed so I said forget it if they are not willing to help me forget it I’m not spending anymore money here that I don’t have for them to continuously “fix” it. You’d think after spending THAT much money there my car would’ve been driving beautifully right? But no that wasn’t the case at all. NOW (10/06/25) my car was properly fixed by FIRESTONE & only spent $1,300 & STILL driving properly til this day.

My vehicle was serviced on 1/28/2023 I noticed it had a dent on the right front fender after I took it home and looked it over. I spoke to the front desk attendant on 1/29/2023. I left my name and number with him to give to his boss. Its been one week and I Haven't heard anything back. The work was far from perfect as several push in clips are broken or missing, the stated warranty prior to purchase is not accurate to the invoice I received. The vehicle mileage need for any warranty work was not noted and when I asked to see camera video of the vehicle being moved to make sure where the damage happened, turns out the cameras don't work or aren't connected. This doesn't seem like a proper business to ever want to return to. As a previous employee in the auto service industry this would be unacceptable in any work place. Update as of 4/26/25 and I've never received any kind of response from the owner/manager or person in charge. I spent more than $1000 here back in 2023. It's a shame places like this are allowed to do business. Plain and simple, if you value your customers at least have the decency to own your mistakes. After servicing my vehicle myself I've discovered at least 9 to 10 push clips missing throughout the trunk, under the hood and in the rear seat. All related to shock replacement which I had done here at this location along with a transmission and coolant fluids replaced. Overall I'm not holding any grudges but if you value your vehicle take it elsewhere or do it yourself.