Familia Automotive

I was looking for an honest mechanic on Google and came across Familia Automotive. After reading the reviews, I decided to go there, and I’m so glad I did. I met Klent, who was very honest and communicated everything clearly. As a woman coming in alone, he made me feel very comfortable. My car was having a few issues, and thanks to a cancellation, everything I needed done was completed the same day. They did an amazing job. Thank you to Klent and his crew!

I’ve brought multiple vehicles to Familia Automotive over time, and every experience has been excellent. The work is consistently high-quality, fairly priced, and—most importantly—honest. They take the time to explain what’s needed and never try to upsell or pressure you. Customer service is outstanding, and it’s clear they take pride in their work. It’s hard to find a shop you can truly trust, but Familia Automotive has earned mine. Highly recommend.

(Attached pic shows awesome cleaning job the owner did under the hood on my 2007 Highlander: every engine part was covered in black oil residue or dirt from years of driving. This is one example of how the shop goes above and beyond regular maintenance and repairs!) Familia Auto always takes care of me and my family's vehicles! We take both our Toyota Highlander and Matrix in for all our maintenance or repair needs. From oil changes, to tune-ups, to scans when something isn't feeling right with the engine: Klent and his team are knowledgeable and willing to fit us in ASAP! There's so many things we respect and admire about Familia, but at the top of our list is the owner's honesty, fairness, and passion for educating his customers, while taking the best care of their vehicle. He listens actively to your concerns, then asks to inspect the vehicle himself before recommending or charging anything. His prices are fair and despite everything in our city, county, and state going up in price, he still does all he can to save his customers money or time returning again later to do more work. I always walk away feeling like I learned something new too! Never once have we left feeling taking advantage of, or dismissed. We recommended all our friends and family to Familia, and in addition to taking our vehicles there now, my dad and others take their vehicles in to Klent now too. If you have ever felt disregarded by an auto body shop or questioned the integrity of the work a dealership did on your vehicle, then you definitely need to give Familia a try now!