TechStop - Phone / Computer / Game Console Repair

This all took place a while ago. Was having issues with my PS5 shutting off randomly while playing. Took it to them and they told me my PS5 needed to be cleaned, and the thermal paste needed to be reapplied. Took their word for it even though I knew my playstation wasn’t dusty or dirty, paid for the service, and went home. It worked fine at first. Fast-forward a month later, the same issue starts up again. I take it back to them, and they tell me that it’s the same issue as last time, and that “you need to keep it on its side and in a clean area”. I explained to them that I think it’s a different issue and I been telling them that since the beginning. They don’t acknowledge my comments and exclaim that it needs to be cleaned again, and have more thermal paste applied. So, I did the service. Took them about 2-3 weeks just to get back to me, and they had not been working on it at all until I contacted them. Charged me $140 the first time and $80 the second time. Fast-forward two months later, I have the same issue happening except worse. I never went back or contacted them, as I do not want to deal with these people anymore: Do not come to these people. They definitely lied to me and scammed me. Would give 0 stars if I could.