Smith Thompson Home Security and Alarm Dallas offers hvac maintenance, and dimmer switch installation in Plano.
Smith Thompson Home Security and Alarm Dallas offers hvac maintenance, and dimmer switch installation in Plano.
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5 public reviews
Smith Thompson made for the perfect easy and seamless transition from Optimum Security. Service is very personable, you can speak to an actual human on the phone without going thru multiple menus and with someone who is fluent in English. My sales guy John was very informative and prompt with all information, and our tech Ricky was fantastic. Ricky was punctual, and very knowledgeable. We even decided to add on some services with them after things going so well.
I signed up for Smith Thompsons maintenance plan and recently got my first tune up for both units. Hamza did a great job. Showed up on time and was very professional and courteous. He was thorough and answered my questions. I'm happy with the service provided.
I had a great experience! Eric was incredibly responsive and helpful in answering all of my questions over the phone. Chase came out and did the install and was very informative in showing me how to use the system and setting everything up. Also love supporting local businesses!
We had such a great experience with this company, and especially with our technician, Noel. From the moment he arrived, he was professional, courteous, and very knowledgeable. He took the time to explain everything clearly, answered all of our questions, and made sure the job was done right. You can tell he truly cares about his work and his customers. We really appreciate the excellent service and would absolutely recommend this company — and Noel in particular — to anyone needing HVAC service! Also would like to thank Margarito and his installation team. Hands down the best in customer service! We are nice and toasty now and we can't thank y'all enough for everything!
Quite often we find the Smith Thompson Home Security vans on the road, always with a pleasant smile. We've been a customer for almost 10 years and couldn't be more happy with their service and unbeatable price. This company is highly recommended by us and many others. Thank you S-T for your excellent service!
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