Skytek

My computer completely crashed on February 11 around 1:30 PM, and I had to leave town the very next day. I left work and went to three different places. Every one of them told me they couldn’t help me and it would be five days just to diagnose the problem. On a last-minute search, I found Sky Tech in South Bend, next to Dollar Tree. I honestly wasn’t expecting much, but it was close to my house so I gave it a shot. Best decision I could have made. Zac was professional, friendly, and actually listened. He walked me through a couple options, told me to come back in a few hours, and when I returned he had it handled. He explained exactly what he did, was thorough, honest, and the price was more than fair. He even stayed almost an hour after closing to make sure I was taken care of before my trip. I don’t normally leave Google reviews, but this experience earned one. If you need computer help and want someone who actually cares, go see Zac at Sky Tech. You will not be disappointed.

I built a PC and had issues with powering it on, I brought it in and Zack saw the problem right away. Quick and easy fix. Then I had another issue with the CPU cooler and thermopaste, Zack to the rescue again!!! Finally I brought in a laptop for keyboard and battery replacement. Communication was great and Zack came through yet again. The customer service and professionalism is outstanding and Skytek has definitely gained a loyal customer!!!

I took a jump drive with 128 GB of data on it and 10 years of work to Best Buy to recover it. They first told me it was a "Level 2" recovery, but two weeks later they changed it to "Level 3" and wanted to charge a lot more money to recover it. Further, they sent it out to an agency that sent it out to someone else, stacking up the number of people with fingers in my wallet and access to my data. Since the guys who took my drive were clueless (the "Geek Squad" doesn't seem to really know computers any more), I believed they had done something to further damage the drive, so I asked for it back. Again, this process took over a week, and there was no communication from Best Buy about it. I ended up going in and demanding it to find out it "had just arrived." I got a text AFTER I picked it up. After calling Skytek, I was given hope. Skytek was able to recover my data for a fraction of what the outsourced Best Buy was going to charge. Plus, their staff is friendly and keeps you updated on what is happening. After waiting a month on Best Buy to mess around, Skytek only took about a week to finish the job. I will be using them for all my future data recovery needs!