Service Experts Heating & Air Conditioning

Had the pleasure of having Jose who happened to be mentoring Victor this afternoon at my home. Both men were very pleasant & thoughtful about coming into my home with their shoe protecters. There was a little mix up about what services were being done. I thought I was having both my system's maintenance done but Jose explained, very nicely & patiently, that it was just the heating for my upstairs unit. I called the office to see if I could get all the work completed today. Spoke with Debbie who was kind enough to explain to me the task on the ticket. When Jose was finished & without knowing I had called the office, told me he would contact his advisor about trying to fit my downstairs unit in today as well. I explained I had already spoken with someone & made a future appointment for all to be done May. It was nice of him to consider going that extra step, lengthening his day, to make me happy!

Wonderful experience with Service Experts Heating & Air Conditioning. William was exceptionally patient in addressing our questions and carefully reviewing the available options for a new HVAC system. We obtained four bids, and of all the sales representatives we met, he was the most knowledgeable and the most thorough in performing the necessary calculations and explaining the details. The installation crew, CJ and Caryl, were professional, hardworking, and courteous. They maintained a clean work area and ensured that every item on the checklist was completed to our satisfaction. Additionally, the manager, Jay, stopped by to address further questions, which was greatly appreciated. I would not hesitate to contact this company again for future installation needs.