919 Fix

Only 100+ degrees this Saturday afternoon when a thermostat began to misbehave, i.e., lost power. Quick call to CoolChange/FixMyAC and Stephanie who dispatched technician Kendall. Friendly, very knowledgable, explained that the system shut itself off on account of a clog in the attic unit’s drain line where ugly stuff grows. Thank you, Mr. System! Then Kendall checked everything else out on both systems, inside & out plus flushed out the external drains too. Very impressive young professional, quick response and fixed the problem. Since the day they installed new Trane systems, Cool Change has reliably maintained those systems. Today was no exception. Highly recommended!

I called Monday evening at around 5:00 P.M. They said they would send somebody out Wednesday morning around 8:00. A.m. Miles showed up at my house almost at 8:00. A.m. He checked my air conditioner out, replaced a part and was gone by 9:00 a.m. Miles showed me how to clean my air conditioner. He gave me some maintenance tips and what to look for if I was having system issues. I have continually had this experience with JD and his company. Hands down the only HVAC company I'll use. The last time my air conditioner is out. They brought in a room AC unit while they waited for the part. Very good people.