Julie O'Neill
John came for his initial assessment of my basement that looked like a scary horror movie set aka “the PIT”! John discussed what needed to be done and was very helpful with many suggestions. This has been in my honey do list for a long long time. Once i signed and agreed to the contract within hours, Pam reached out to me to set up the day the work would start, which was only a few days. She was able to pull the permit. The crew reached out the morning of the day work was to begin to give me updates to their arrival time. Once they arrived John, the foreman, who has been with safe basements for 13 years, gave me updates of what they were going to do step by step. Crew of John, Kieran and Luke were very respectful of making sure to get the dirt and rock in/out in the most efficient way possible by using a basement window instead of going up and down the stairs thru the house. I was very appreciative that all the rocks, dirt and supplies didn’t have to go thru my house! And I know hauling the dirt and rock was allot of work!!! After two days I now have a beautiful clean space, that I will no longer have to worry about water intrusion, all thanks to safe basements. Before the crew left, John went over the sump pump mechanics and discussed the install in further detail. The entire team was even approved by my very opinionated Airedales!!😁 I am so happy with the work done and I no longer have that ugly basement! Highly reccommend safe basements and their team!