Redline Tire & Auto

As a service member of 21 years and a woman, I cannot praise Redline Tire & Auto enough for the way they treated me—with genuine care, respect, and concern. Unlike some shops in Fayetteville that try to take advantage, Redline impressed me with their honesty and integrity from the very start. They went above and beyond by staying more than two hours past closing time to ensure my daughter’s car was completed so she could make it to work the next day. That kind of dedication is rare, and it speaks volumes about their professionalism. The staff’s communication is outstanding. Every step of the way, I was kept informed, and their follow-up was flawless. If they said they’d call, they did—no matter the time. That reliability gave me complete peace of mind. I truly wish I had found this company sooner. From now on, they will be the only shop servicing my vehicles. The owner is a stand-up guy, and his wife is the sweetest—you can tell this business is built on strong values and genuine care for their customers. As long as I am stationed at Fort Bragg, Redline Tire & Auto has a loyal customer in me.

Went in for an oil change and diagnostic for a check engine light, the diagnostic came back as a faulty O2 sensor and exhaust leak. They recommended replacing the catalytic converter assembly with new gaskets and o2 sensors. Heard from a few people that getting the entire catalytic converter was probably not necessary, but I don’t know enough, honestly, to make that call, so I can’t say for sure, which I think plays into this. My husband drove the car home and found that it was making a grating clunking noise that it had not been making at drop off. He brought it back (within half an hour of picking up) and was told that the sway bar was “missing” and had been missing and was noted on the paperwork. It was then zip tied back into place. There is no mention of a broken links on the sway bar, or the sway bar itself being missing in the paperwork. We were told it would be around $260 to replace it. At this point, the shop has been paid 1.8k total, and our car was picked up with a problem it did not have before. The original repairs were completed and seem to be running well, but overall I’m super unsatisfied with the explanation about the sway bar.

Gotta give a shoutout to Redline Tire & Auto for getting my Mustang right 🔥 They changed out my 2 front tires (I had the tires already) and hooked it up with a clean alignment. They’re literally the only shop in town that would even touch a car with air suspension, and now I see why everyone recommends them, reasonable price too. Big props to the owner and Giovani — both super chill and cool to work with. If you need your ride taken care of, these are the guys to hit up.

My wife took her 2015 Hyundai Sonata Turbo here a month or 2 ago for an exhaust leak at the Exhaust manifold, when she got their they found that the bolts on the manifold had come loose so they tightened it. When she was about to leave afterwords they told her the CEL was on and they needed to replace the O2 sensor because the wires had been pulled loose therefore CEL, I told her WAIT and I’ll replace it myself when I have time. Here comes today I go with my Scanner to confirm which sensor needs replaced and it’s A P0030 Code for the upstream Sensor on top of the engine and manifold. I go to check under the hood and Lo and Behold the sensor is completely gone with just an exhaust plug IN ITS PLACE. This place m took advantage of a girl who knew not a single thing about cars and stole her O2 sensor and tried to charge her for a new one. I only noticed so late because she is a full time live in nurse and I do not get a chance to see her very often let alone look under the hood and do repairs (hence she went to the shop instead of getting me to do it)