michael furr
Took my truck and my gf's vehicle in for oil changes and found a small issue with some o rings on both. Real World, as always, had the parts ordered and on the way and a plan laid out before I could blink. They NEVER upsell or do unnecessary work. If something is optional they will tell you and let you decide if you want it done. If something is going to damage your vehicle and needs to be fixed right now they will tell you that too, but still leave the decision in your hands. Let's face it... vehicle maintenance and repairs are not cheap anymore, but Tim and his staff have ALWAYS been fair and as easy on my wallet as they possibly could be... sometimes even cutting themselves short. The biggest things with Real World Auto are honesty, integrity, experience, knowing what they're doing and customer service. You will not find any shade tree shenanigans there and you will not find a better experience anywhere else. They do something there that many have forgotten how to do... they treat every customer just like they would want their family to be treated if it was their vehicle. I WILL NOT take my vehicles anywhere else if I have a choice.
