Torque European Car Care

I recently had an excellent experience with Torque European Car Care and wanted to share how impressed I was with their professionalism, knowledge, and attention to detail. I brought in both of my vehicles, a Mercedes GLE350 and my Porsche Boxster S, and from the moment I arrived it was clear that the team truly understands European cars. Anyone who owns a Mercedes, BMW, Porsche, or any European vehicle, knows that you want technicians who specialize in these vehicles, and the staff at Torque clearly have that level of expertise. They took the time to carefully inspect both cars, explain what they found, and walk me through the recommended work without any pressure. Everything was communicated clearly, which I really appreciated. It’s refreshing to deal with a shop that is transparent about the process and genuinely focused on doing the job right. The work performed on both vehicles was excellent. You can tell they pay attention to the small details and use quality parts and proper procedures, which is extremely important with European vehicles. Another thing that stood out to me was the level of customer service. The team was friendly, respectful of my time, and kept me informed throughout the process. The shop itself is clean and organized, which also says a lot about how they operate. If you own a Mercedes, Porsche, BMW, Audi, or any European vehicle, I highly recommend Torque European Car Care. It’s not easy finding a shop you can trust with high-end vehicles, but after this experience I feel completely confident bringing my cars back here in the future. Great people, great service, and true European car expertise.

We’ve trusted Torque Automotive with multiple vehicles - our Audi Q5, BMW, and Toyota RAV4, and they have been absolutely fantastic every single time. They are consistently honest, reliable, and thorough in their work. It’s not easy to find a shop you completely trust, especially with different makes and models, but Torque Automotive has earned that trust from us. Ken always takes the time to explain what’s needed (and what’s not), and we’ve never felt pressured or upsold. We truly wouldn’t take our vehicles anywhere else. If you’re looking for a dependable, trustworthy automotive shop, I can’t recommend Torque Automotive highly enough!

I needed an oil change for my Porsche Boxster and specifically wanted 0W-40 oil, since I live in colder Indiana and am only in Raleigh temporarily for winter break. A couple of other European car–specialty shops in town either didn’t have the required spec or tried to claim that 0W-40 was out of spec for my car - until I showed them the owner’s manual. Torque, on the other hand, was happy to accommodate without any pushback, and their pricing was also better. They were responsive and consistently picked up the phone, which was not the case with other shops I contacted. The oil change itself took about an hour to an hour and a half and went smoothly. It included a courtesy inspection, they didn’t try to upsell any unnecessary services, and they were straightforward about what maintenance to expect down the line.