PG Used Appliances

I called to ask for help cleaning the inside of the whirlpool dryer because cat feces had fallen down into the top filter channel. After I told him my request was about the the terrible smell, he looked in the back and did something and said he fixed the heat. that it was now heating. BUT I DID NOT ASK FOR THAT. THE HEATING WAS FINE. He also lied about it. Three days prior, I had duct cleaners come out in an attempt to get rid of the smell. They vacuumed as far into the back of the dryer as they could, and cleaned the duct all the way to the outside of the house. The PG repairman tried to say he had cleaned it all! THEN, as he was moving the dryer away from the wall, he did something to dislodge the release valve on my water heater (which is right next to the dryer). Water poured out of the copper pipe. he called his manager who tried to tell me some reason why it occasionally happens. BUT IT HAS NEVER HAPPENED BEFORE IN THE 13 YEARS I'VE BEEN HERE. So I had to call a different services to come out and repair the water heater. The guy had an extremely difficult accent to understand. No-one came with him to translate. What a mess. he had no idea what he was doing and lied about it.

I purchased a Refrigerator from them recently, only a few weeks later the Refrigerator started leaking water from the bottom. I called back to see if I could get them to come out and repair the unit per their 30 day warranty, they informed me that I have to go through the hassle of shipping back the unit for repair and also pay for parts. They have great prices but beware of faulty equipment because once you leave with large appliances they will make you pay for parts and shipping to get it fixed which wipes out the discount you thought you received.