M&M Appliance Repair

He arrived on time and went to work fixing the problem with my refrigerator. I gave him a 3 star because the area was left a mess. I didn't mind mopping the floor afterwards because I would have done that anyway. I wish he would have put down a cloth on the floor first to protect it from the water and dirt. Also, I didn't realize he left my countertop wet and with wet paper towels. Then my husband called and told me that a bag of pre boiled eggs were left on top of the refrigerator. I was disappointed with the mess that was left and i hope that they correct that issue for future clients. I'm glad that they give you 90 days warranty, because that would give me enough time to make sure the refrigerator problem is fixed. UPDATE: The owner called me after finding out that I had problems with the service. I did not call them. He made a promise to me and never followed through with that promise. He stopped responding after cashing the check. Trust is very important to me when dealing with a business, because it shows a person's character. This is why I dropped the rating from a 3 star to a 1 star. AGAIN, TRUST IS VERY IMPORTANT Update: I was given the $20 discount because of a misunderstanding about the quote that was given. Also, I gave you the owner my information when you asked for it so that you could process the refund. I went to focus on something else and noticed that two weeks had gone by without any communication or the refund. Then, finally, after seeing my post, I got a text saying you were sick and you had just tried to process the refund and it didn't work. I change my passwords and logins periodically for security reasons, which is why it didn't work. At this point, I have moved on from this ordeal.

I wanted to take a moment to share my recent experience with an appliance repair service that I believe deserves recognition. I recently had a situation with my refrigerator, and after doing some research, I decided to contact M&M Appliance Repair. From the moment I reached out, their customer service was exceptional. The representative I spoke with was knowledgeable and very accommodating, scheduling a service appointment at my earliest convenience. The technician arrived promptly on the scheduled day and time, which I truly appreciated. Throughout the repair process, the technician was professional and thorough. He took the time to explain the issue clearly and offered insights on how to prevent such problems in the future. I was particularly impressed by his expertise and the way he handled the repair – he worked efficiently and ensured everything was in perfect working order before he left. Upon completion, I felt it was only fitting to give them a five-star review. Their dedication to customer satisfaction and quality workmanship truly sets them apart from other services I have used in the past. If anyone is in need of appliance repair, I highly recommend M&M Appliance Repair. They certainly exceeded my expectations, and I believe they will do the same for anyone else in need of their services.