Ostrom Electrical Plumbing Heating & Air

Update: I'm taking a star off because I had to call them after work was done to relay that registration of the surge protector was no longer required per the company, contrary to what I was told. The issue is not that registration is no longer required, the issue is that when I called they evidently have a virtual answering service now, and I had to wade through many questions and still was not able to speak to a real person. For what one pays for service from Ostrom, we shouldn't have to deal with a virtual customer service rep, only to get nowhere. I left a number for someone to call me, and no one has called back. Suggest you hire someone to answer the phone, as it used to be. I hired Ostrom to change a 2-prong outlet and wiring that my washing machine had been plugged into (via a cheap adapter as the washing machine has a 3-prong cord) by the previous owner. Dan was terrific. He determined that the wire gauge was incorrect for a washing machine, so he installed not only a GFI outlet, but also a new wire to the electric panel. He also (with the assistance of his helper, Edie) installed a whole-house surge protector on my panel. Dan is meticulous. He is a perfectionist, in a good way. And such a very pleasant gentleman. Dan is very knowledgeable. When I need electrical work done again, I will be requesting Dan. Ostrom is a bit pricey, but with the caliber employee such as Dan, it is worth the cost. You know you are getting the job done right.

Our plumber Layne was excellent. He arrived on time and was incredibly knowledgeable about our system and its history. He was able to quickly diagnose our issue and get it corrected during this visit. My wife and I could not be more pleased with his and Ostrom for their professionalism and quality workmanship. This is why we remain a loyal customer. Thank you Sincerely. Happy new year I was trying to place a second review for Jeff C (electrician and his apprentice)but either google limits reviews over time with the same account or I just could not figure out how to leave a second one. Jeff and his apprentice were excellent. Extremely professional and did fantastic work. On time and within the Budget we approved. Thanks to both of you for a job well done. We continue to use Ostrom because of projects like this one.

I can’t recommend this company enough! Andi and Alexander were absolutely amazing. They came out to inspect my mother’s fuse panel and uncovered several serious issues we would never have known about. Most notably, they discovered a second fuse panel hidden in the crawl space—dangerously mounted in front of a gas line and water pipe. It was a major fire hazard waiting to happen. Andi took the time to thoroughly explain the situation and even showed us video footage of the problem. The very next day, both Andi and Alexander returned and spent hours rebuilding a safer, more stable mount and installing a new fuse box. They relocated it away from the gas and water lines and replaced the outdated glass fuses with a modern, safer system. Their professionalism, attention to detail, and dedication to safety were outstanding. They clearly explained the process and pricing before starting the work, ensuring we understood everything. Both were incredibly friendly and went above and beyond to make sure the job was done right. Thanks to them, a major hazard was identified and resolved. I’m truly grateful for their hard work and highly recommend this company—especially Andi and Alexander!