One Fix

Update: The business owner did issue a refund for the phone and reached out to me. Not much harm done but still leaving 4 stars because of the negative experience, but in the end they did give me the outcome I wanted with a refund. Below the line is the original review ------------------------------------------------------------------------ I can't speak to their other services but they have a very poor return policy. I got a used pixel 6a from them, took it home and charged it. The charging stopped with the pictured "battery replacement recommended" error. Next day I tried to return it for a refund but they would only offer to try to fix the issue, no refund. I left the phone with them and will dispute the charge. I do not trust that phone and I would prefer their policy to be that they would issue a refund, make sure the phone is in working order, then sell it again. This policy doesn't make sense to me because it's very inconvenient to leave your only phone with them for troubleshooting and repairs.

Brought my macbook here to have the keyboard cleaned after spilling some coffee on it. They charged me $70 for a cleaning that took 30 minutes. Return key on keyboard is now popping off (was perfectly fine before). There was also no significant change in stickiness of the keys. I decided to clean it myself. Took the keys off and found plenty of coffee residue, cleaned it and it is back to normal. I'm not convicned they did anything other than break my key.

If you have a device that’s broken and needs fixing, this is the place to go. Roman took time to diagnose our phone (we dropped it down an elevator shaft so it was in pretty bad shape), assess what we could salvage, and recommend a path forward. At all times, Roman, the owner, was kind, helpful, thoughtful, and fair. He didn’t push any particular solution and his pricing was fair. In the end, we decided to salvage the phone for parts and Roman made us a very fair offer for the main board of the phone and paid us promptly for it. I highly recommend him and his business. Friendly, competent, rapid service. 100%