Ohio City Heating and Cooling

The guys at Ohio City Heating and Cooling did it again. I have worked with Richie for a number of years and he provides excellent customer service. One of the furnaces at my rental property went out in the middle of the night and Richie provided an immediate response. He was onsite within hours and provided a temporary solution until his team could source a new furnace. The new furnace was installed the next day and he had my tenants warm and toasty. He then checked in numerous times to ensure everything functioned properly. He also completed all of the warranty documentation and emailed it over. As always thank you Ohio City Heating a... Read full review

Richie was able to come look at an old furnace on a Saturday that had stopped working in my house. He diagnosed it, and was able to repair and replace parts in the same visit making sure that it continued working reliably before he left. He is extremely knowledgably, and took the time to explain what was wrong, and gave recommendations on what could be done in the future. I will be replacing this furnace soon, and Richie will be the person I go to for the job! 100% recommend.

Richie was very professional and punctual. He showed up and went above and beyond! He replaced a part in our furnace and charged a reasonable price. Richie was honest and informative about other areas of concern. This meant a lot to us because he did not have to provide the extra information- he could have just completed the job and left. But no, Richie walked us through each step of his process and left no stone unturned. Everything happens for a reason. We are grateful to become new customers and Richie has earned our future business, hands down!

Richie is amazing! On the Sunday of July 4th weekend, our hot water heater broke. He installed a new unit within a few hours. It was incredible service and very reasonably priced for the situation. He is always very responsive, helpful, and thorough. He has also helped us with furnace repair. Again, he is always timely and reasonable. I would give him 6 stars if I could!

Been dealing with a furnace issue for about a week. Finally called Richie and he made the schlep to Medina County and took care of the problem. Pleasant, professional and easy going. Didn't force feed me any repairs that didn't need done. He gets a permanent position in my phones contact list. Thanks again Richie!