Northwest Heating and Air Conditioning Service

The blower motor in my furnace went out and the whole thing needed to be replaced. I found Ben & Steph through Home Advisor, or they were given my number. I told them I wanted to furnace and AC unit replaced at the same time due to the age of the AC unit. I also had some plumbing work done and was told to have someone look at the duct work under my house because it didn't look good.. They went under my house and took photos of the chaos that was under there. Steph explained everything to me, what options I had and the cost difference between the options. They answer any questions I had. Almost none of the ducting under my house was connected to anything, so for the last 6 years we have been heating and cooling the crawl space! This also caused dust to come up though the vents. This whole time I thought it was my dirty dogs! Also because it nice and warm down there, critters like mice, rates, possums, etc are living their best lives at my expense! They did a fantastic job installed and fixing everything they also were the most cost effective for my budget! I would recommend them to anyone who asks and hire them again in a heartbeat.

Ben and Steph were great. They tried to investigate every possibility to fix my furnace. They made multiple trips to my home and didn’t unnecessarily charge me for each visit. The end result was unfortunately a new furnace but we now have heat. They are trustworthy, hard working, and take time to explain everything to you minus the BS. Call them if you want great service that is fair! They also filled out all of the warranty information and installed a brand new thermostat at no extra cost!