Moody's Tire & Auto Service

I had a very disappointing experience with the service manager, Mike, at Moody’s. After having my car evaluated, I was given no information about its condition when I picked it up. There was no explanation of findings, no walkthrough of the inspection—nothing. Because of that, I followed up with a phone call to get clarification. During that call, Mike became argumentative, raised his voice, and ultimately hung up on me. I was honestly shocked by the interaction, especially given that he is the service manager. What makes this even more frustrating is that I spent nearly $4,000 with this company about a year and a half ago for work on the same vehicle. Based on that history, I expected a much higher level of professionalism and customer care. Unfortunately, due to this experience, I would not recommend this company.

What a wonderful surprise… To find a convenient and qualified service center, so close to my home. I have been an advocate of brand-name dealerships. But I am finding they have priced themselves out of sight. Moody’s, on the other hand, is extremely reasonable, efficient, and has a service staff that is courteous to the max. I definitely plan to return to Moody‘s for additional service as needed. Shout out and thanks to Rob Keesling and the entire service crew.