Milex Complete Auto Care - Mr. Transmission offers pipe repair, engine diagnostics, brake repair, and transmission repair in Birmingham.
Milex Complete Auto Care - Mr. Transmission offers pipe repair, engine diagnostics, brake repair, and transmission repair in Birmingham.
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5 public reviews
While driving from NH to MS, my transmission failed at the end of the work day on Wednesday. By Friday afternoon, they had replaced my transmission AND repaired a leaking gasket to stop an oil leak that I didn’t know about. They couldn't have done a better job, and owner Kim is very knowledgeable and helpful. I'm so grateful for their care, turning my potential disaster into just a bump in the road!
As a first-time Mr. Transmission customer, I was surprised when Nick, said, “after diagnostics and personally test-driving your vehicle three times; the diagnostic didn’t detect any issues, and I didn’t experience the slipping you described.” To be honest, I was expecting thousands in repair costs! Nick was straight up in explaining what they did. He answered questions to my satisfaction! Trust me, I drilled him and trust him. I would unconditionally recommend Nick’s Mr. Transmission to family and friends.
Highly recommend Mr. Transmission! Kim was absolutely great to work with super helpful and kept me updated through the whole process. They took the time to explain what was going on and made everything stress free. My car runs better than ever. Thank you, Kim for the excellent service!
This review is for the location on Cahaba Valley Road in Hoover, AL. I am speechless. I have never received such poor service from any company--ever. First, I submitted an online request for an appointment. When I did not receive any email or text confirmation, I called. Kim said that she never received the online request and told me the first they could get me in was Monday morning at 7:30am. I was requesting new brake and transmission fluid. I dropped the car off Sunday evening. By 2pm Monday, I had not heard anything. I left a message just asking for an update. Since the location is very close to my house, my husband dropped by on the way to the supermarket. They had not looked at the vehicle. Kim did not even know which one it was. She said that she had no information on it but they would work it in. The info was with the keys in the drop box. When he inquired if they would be able to get to it today and what the general time frame would be, Kim went and retrieved the keys and told him, "I don't want to work on your car." He thought she was joking. She was not. He said nothing because he was speechless as well.
I recently had the pleasure of working with Mr. Transmission on a transmission issue with my GMC Denali, and I couldn’t be more impressed with their service. From the moment I contacted them, the staff was professional, courteous, and attentive. They took the time to thoroughly diagnose the problem and explained the necessary repairs in detail, ensuring I felt informed and confident in their expertise. The work was completed promptly and at a fair price, without any unexpected charges. Since the repair, my Denali has been running smoothly, and I couldn’t be happier with the results. It’s rare to find an auto shop that combines technical skill with such outstanding customer service. I highly recommend Mr. Transmission to anyone in need of reliable and trustworthy transmission work.
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