Menards

Dave, the human being that helped me, was amazing, and the rating doesn't reflect our interactions cause he's a rock star, but the floor machine that snuck up behind me while shopping is rude and should only be used when customers are NOT in the store. Would have been a pleasurable visit. DAVE gets 5 STARS!!!!! Edit review update. All the folks are helpful

Would give zero stars if I could. Bought a TroyBilt weed whip with multiple attachments. The unit broke within ten minutes of using it. Brought it back to the store for a return and was first told to go to Ace Hardware to unload the gas. Ben the return manager then told me I would have to call the manufacturer for warranty claims. This store simply wouldn’t return a defective item I purchased just one hour before. As a company we shopped at Menards exclusively for facilities equipment for the past five years worth tens of thousands of dollars in sales. We will be taking our business elsewhere. Bad service, bad policy, and bad employees. Nice job Menards, you tripped over a nickel to pickup pennies ✌️

I am a van driver, and we do drop and hook. Come through the gate, go between the scales, and look to the right. That's where you drop your empty. Drive towards the exit, guard shack off to the right side, where the lumber /truss begins your loaded is there in the dirt lot. Easy in easy out. It's a lumber yard, so 5 of flat bed truck traffic . I was in and out in 15 min. You get your paperwork at the front gate . It's a big place, I got lost coming back to the exit, but no harm, no foul. I hope to come back, very organized . Thank you Menards.