Sara Fenley
It’s the little things. I’d been struggling with a tire slowly losing air for a few days—very noticeable even after filling it up. I took my car to Les Schwab Tire Center and was greeted outside by Seth. He asked what was going on, and I mentioned I thought the valve stem might be leaking. Within about 10 seconds, he knew exactly what the issue was. He quickly tightened the valve core, and that was it—problem solved. As someone who isn’t very familiar with cars and was worried I might need new tires, it was such a relief to hear him say everything was fixed—and at no charge. I was genuinely overjoyed and so appreciative of the kindness and great service. Seth absolutely made my day.