Masonry Contractor / Eddie's Masonry / Syracuse, NY

Eddie's Masonry team did a great job on my stucco chimney repair. The chimney's old stucco was in very bad shape. They cleaned off the old stucco down to the cinderblock underneath. Then put on 2 coats of stucco with a rough decorative effect that I requested. I also asked for 2 more courses of brick at the top. Eddie did a great job matching the old brick. They put a new crown on the top. They sealed the small spaces between the chimney and siding. Then they finished with 2 coats of masonry paint. They cleaned up all the debris and carried them away. It was quite a process, plus several rainy days, but Eddie kept me informed of the work plan. They were also careful of my Spectrum cable that is on the ground - no internet loss:) I love my new chimney and definitely recommend Eddie and his team!

Extremely disappointed in Eddie's work. I had an outdoor concrete stair project, Eddie was originally really responsive and more then fair in the price. I looked through his website and his Facebook page and it seemed like he was a great worker. Eddie did get right to work and had the project completed in a few days which I was very happy about so I paid Eddie the full price of the job before the concrete dried. Once the concrete was dry though I could tell the stairs were built poorly. Everything is unlevel, there are cracks already, nothing is smooth, the stairs aren't the same length, etc. I have tried to call Eddie and text Eddie since and he will not respond to any of my messages. I have reached out to 4 contractors who all say that those steps need to be completely removed and will have to start over from scratch. 3/26 Response to Eddie..... The fact that you have had the time to respond on here and have yet to respond to any of my texts from the beginning of the week or voice mails shows it all. You are just concerned with your image. The fact that a family friend in your industry called you and you answered that phone call because you didn't know the number and said you were going to call me back, and never did also explains a lot. If you really mean you want to make it right, actions speak a lot louder then words. You know my number, feel free to give me a call.