Jim Needham Heating Cooling Plumbing and Drain

We lost heat for a majority of the day, and regained it that evening. We called Jim Needham plumbing & heating, I’ve been satisfied with the plumbing work they’ve done in the past, and totally forgot they did HVAC. They got me scheduled in the first available slot the next day. Ben, the HVAC technician was extremely kind, courteous, and knowledgeable. He gave me different options on how to proceed with repair, including some preventative measures. Ben was also very clear about things we might encounter along the way. Ben did find some things along the way that we wouldn’t have know about until tearing into everything. Unfortunately we weren’t able to finish all the work due to parts availability (the service date was New Year’s Eve, so completely understandable), Ben got everything to a point it was operational, and told me he would get back to be the day after New Year’s Day to figure out scheduling to finish the work. This is the 4th time I’ve used Jim Needham plumbing & heating’s services, and I’ve been satisfied every time they’ve come out. The scheduling has always been great, and I’ve been able to get a technician to my residence within 24 hours. Highly recommend Jim Needham Plumbing & Heating