Min Xiao
I built a computer in Colorado (CO) for a relative in Massachusetts (MA). When the computer crashed repeatedly during initial usage in MA, I had only one day to make a decision whether to take it back to CO but the local repair shops in MA were backlogged. Urgently needing help, I called Geeks on Command and left a message. Alex called right away and offered clear, simple-to-follow diagnostic instructions. He remained super responsive throughout. I am grateful for his expert, candid, and trustworthy advice during this difficult time.