Ted Mullis
We built our house five years ago, and the builder installed a hybrid water heater. We started having issues and called a plumber. $250 later, the plumber said he could not fix it; we needed an air conditioning technician. I called the factory of the AO SMITH water heater, and they wanted me to run tests, which would have required me to buy special equipment. Very unheard of. Integrity Plumbing is one of the few plumbing companies that works on hybrid water heaters. Integrity took control of my situation and is dealing with the factory to get me a new standard fifty-gallon water heater. Very friendly staff, on time, and on point about everything. Very satisfied.