iFixScreens Port Orange

I am extremely disappointed with the service I received. After having visited this place four times prior with good experiences. I brought in my iPad over the New Year for a battery replacement. I was told it would be ready by the following Wednesday, but instead, it took over 14 days. When I finally got the iPad back, the screen was broken, despite being in perfect condition when I dropped it off. I had to escalate the issue to the manager, only to be accused of causing the damage myself. The iPad was taken in for a screen fix and returned six days later, resulting in me losing more than half of January waiting for a repairs. Now, I’m facing an even bigger issue: the new battery doesn’t charge properly, which is what I originally brought it in for! The charging port was inspected, but it was deemed fine, yet the battery is either losing charge or failing to charge completely even while on the charger. I walked in today asking for a refund, given these ongoing issues, only to be met with refusal and offered another battery instead. At this point, I don’t want them touching the iPad again. I have photo proof of the battery dropping on a charger. The manager wasn’t there and the employee would t tell him what store he would be at on Monday to discuss. This entire experience has been frustrating and unacceptable. I would not recommend this service to anyone.