Greg Olsen
I called Bill at 4:30 pm and he picked up his phone while driving home. Since he lives not far from my house, he came by on his way home. He diagnosed my issue and then fixed it (my garbage disposal was locked up and I couldn't reach down to fix it). His demeanor was perfect - told me what I needed to do after he left and then we talked story. I will call Bill again in the future. BTW: I've used him in the past for a larger job and he did a GREAT job then, too. Terrific guy who knows his stuff!