Illos Piano Restorations, Inc. offers instrument repair in Buffalo.
Illos Piano Restorations, Inc. offers instrument repair in Buffalo.
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5 public reviews
I recently had a very disappointing experience at this store. I called to inquire about a product and was answered by a man who claimed to be both the manager and the owner. He was not only rude and dismissive but also disrespectful, and ultimately hung up on me! It's incredibly frustrating to be treated this way as a customer. I can't recommend shopping here when such poor customer service is tolerated. Save your time and money and look elsewhere!
I am beyond thrilled with the work Illos restoration did with our (almost) 100 year old baby grand Chickering. Thanks to Joe and his team, this family heirloom will provide many more years of joyful music for my family’s next generations. I can not thank them enough for their top notch quality workmanship in refurbishing and restoring this family gem!!
We recently had our 90-year old baby grand piano restored and refurbished by Joe and his team, and they did an incredible job! It was in decent condition originally, but needed total refinishing on the outside and a good chunk of work on the inside. Joe and his team coordinated moving it across states and did a phenomenal job restoring this family heirloom. We couldn’t be more happy with how it turned out and would recommend Illos Piano to anyone that asks!
Bought my Baldwin piano from this store couple of months ago and my experience was wonderful!! Everything went smoothly from the transfer of the piano to tuning. I’m so happy I came across this store. I highly recommend them.
I had a full regulation done on a Schimmel baby grand, along with a tuning. I’m not the easiest client to deal with… my ego, being very particular with action & given my 88 demands & instructions for perfection. Illos has exceeded my hard to meet expectations in every way (as I hesitate to admit). I’m so very very impressed with the results & my earned dollars undoubtedly well spent. It’s clear to me there is no other alternative to services for any piano other than Illos. I’ve been playing more than usual, thanks to an exemplary job well done.
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