Brandon M
This review is long overdue. I reached out to Paul about finishing some areas that were opened after demolishing a closet and two walls. It also included finishing a wall that had been opened for plumbing repairs in addition to repairing water damaged ceilings and fixing some unsightly cracks. In essence, there were about a half dozen small and medium jobs to do throughout the house. Paul took the phone call, patiently listened to my laundry list of things then asked for a general timeline which I was looking for. I explained there was some urgency due to my father-in-law abruptly having to move in with us over health concerns. Paul moved his schedule around to agree to look at the job himself the next evening to give a good estimate. This was the first of many good signs. He showed up for the estimate on time and was incredibly friendly and honestly just listened to what we wanted. Afterwards he gave several alternative suggestions on how to go about the projects but at no point steered us in a way we didn’t want to go. We also discussed the unrealistically tight timeframe we had to work with before my FIL moved in. He again just listened, took measurements and said he would have to look over his schedule before getting back to us with any commitments regarding that timeframe. We had an offer from him by the next day. There was a small range in project costs but both ends were very close. We agreed to the extremely fair pricing, especially given the tight timeline and just “nuisance level” of small tasks throughout the house. He began work when we agreed to, showing up on time and still extremely friendly. We tried our best to be out of his way but it’s tough with small children, but Paul was nothing but nice and understanding. Over the next several weeks he showed up a half dozen times, every time was well communicated, well planned, on time and friendly. We encountered two of his employees a couple times and they were all the same qualities. Once during this whole process I had to be the one to cancel on him at the last minute (due to flooring installation delays) and Paul took the delay in stride, rescheduled and continued on as before. In short, he got the job done on time, as promised, was flexible and within the price range he provided. Now the quality is also huge here. Despite all the mudding, painting, scraping, etc. there was minimal cleanup. Even when sanding they used a sweet Festool sander/vac that left a surprisingly small amount of dust (which they mostly cleaned as well). They put on a couple coats of primer which was evenly applied and with no runs or drips to be found. All the surfaces were incredibly smooth with seamless transitions between old and new sheetrock. Even when I got close and personal putting the final coats of paint on myself I couldn’t tell what was old vs new. It was perfect. I look forward to working with him again.
