Bradley Grochocinski
"Fantastic experience" doesn't normally come up in conversation when people talk about having to replace faulty plumbing in their house, but somehow Regan at Howe Brother's Plumbing turned my frustration into an incredibly positive experience. I first came into the store looking for a specific part that I thought I needed from an online search. Even though he had the exact part I came in for, Regan asked me specific questions about the age of my bathroom fixtures and what the issues were. In the end, he expertly explained that despite the part number being identical, the age of my home's bathroom faucet required a different piece and approach. After returning home to take pictures of the plumbing itself, he brought out the exact pieces I needed to replace my shower faucet cartridge without requiring any adaptors or any other kinds of added complexity. Then, Regan took the time to carefully explain how to replace the parts, what might be slightly different between the old parts and this replacement, and how I would know the job was successful. In the end, my repair went great thanks to his kind attention to detail and all of his help! If you have any plumbing needs, this is the spot to go.
