Gruss Electronic Repair

I'll never use their services again due to lack of transparency. I called one day asking if they do console repair, he said yes and asked me what was going on. I told him it lost power one day and never turned back on, I also added that It was more than likely something on the motherboard that fried, he told me to bring it up. So I take it up. He asks again what was going on. I told him again that I think something on the motherboard went bad.. He says OK well take a look, charges me the estimate fee and takes the console. A week goes by I give him a call. He tells me there's nothing he can do because it's something on the main motherboard. My problem is he could have told me he couldn't or wouldn't do motherboard repair and saved us both the time and me some money. He did give me half the money back for the estimate but I'm still out 25 bucks and my console is still broken so one star from me.

From my first phone call to Gruss Electronics, I was pleased with the way my problem was addressed. Television was dropped off on Saturday, I was called on Tuesday morning with the repair estimate, and on Thursday I received a call that the TV was repaired! When I picked it up he gave me good advice on how to extend the life of my TV and showed me how to change settings. Hooked it up and made adjustments. It works beautifully! I know who I will definitely call when I need electronic devices repaired! I had called a different repair shop before calling Gruss and the owner at the other shop said the best thing to do was junk the set and buy a new one. SO GLAD I CALLED GRUSS!!!!! I am a happy customer and will recommend him to anyone who needs electronics repaired.