Green Mountain Fireside Specialties offers pipe repair, fireplace repair, pellet stove repair, and furniture repair in 57 Pond St.
Green Mountain Fireside Specialties offers pipe repair, fireplace repair, pellet stove repair, and furniture repair in 57 Pond St.
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5 public reviews
We are loving our newly installed wood stove from Green Mountain Fireplace Specialties! Service was great from our first appointment at the store helping us pick out the best stove for our needs to installation day with the crew. Working with this family owned small business has been a true pleasure! Christian and Deb - Grafton, VT
We purchased an Alderlea woodburning stove from GMFS and had them do the installation plus a custom masonry job. The hearth is one piece of blue stone and the surround is individual stone. We picked it from a model in their show room. GMFS are true professionals at every level; sales; scheduling and installation. I can't say enough about Arnie and his crew. This was no easy job with sloping, wooded terrain and the need for a lift to install the chimney pipe. They come prepared for any contingency to include a tent to work under during the rain. All the floors were covered with boards and tarps to prevent any damage. They did a through cleanup at the end to include sponging down any areas that might have been exposed to the mortar. If you're looking for a job such as ours, GMFS are the folks to do it.
We recently purchased the Hearthstone Champlain Gas Stove through GMFS. The installation was scheduled fairly quickly and their 4-person Installation team came today. They took out the 25 year old non-functioning stove we used to have. They installed our new stove including a new pipe and thimble. The team was professional and courteous. During the entire process GMFS protected our floors with cloth covers and before leaving they showed us how to operate the stove. I would certainly recommend GMFS to anyone in the market for a new fireplace or stove. We love this new gas stove even though it takes some time to reinstall the control panel cover once it is taken off. However, that does not take away from the great service we received today.
Great experience working with the team at GMFS in Ludlow! Very knowledgeable about their products and services—the Hearthstone wood stoves are excellent quality and pictures online don’t do them justice! Very happy we went with this instead of a Vermont Castings. Installation was quick and clean! Highly recommend GMFS!
We purchased an Ortal fireplace from GMFS and it was installed in 2023 in a house that was newly constructed. This was during Covid, so things that were once easy and quick were long and drawn out. Given this, GMFS provided excellent customer service during a very challenging time. This was also right in the middle of the Vermont floods, which nearly wiped out their store in Ludlow. They worked closely with our contractor and when the time was right installed the fireplace. Ortals are beautiful fireplaces but their installation can be a bit tricky. I believe it took around 5 service calls to install and get the fireplace working consistently. This is an Ortal issue, not GMFS. But each time we had a problem, they came out promptly, replaced ignitors, etc etc. No questions asked, just confidence that the fireplace would be as beautiful and functional as we had hoped.... One more service call recently to replace a gasket that had fallen into the fireplace, and still with excellent service from GMFS. I can not recommend them highly enough. But I might think twice before buying an Ortal Fireplace again :-). So if you are in the market for a product that they carry....do not hesitate for a second to purchase it through GMFS. They have your back.
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