Fox Pest Control Glen Ellyn

Was billed for a service that wasn't performed tech says he was here from 11-12:17 pm on 9/11/2025, I was home as was my wife (as we are retired) and we saw or heard no-one, my dogs didn't alert either Also none of my cameras picked him up at that time frame. I was in backyard cutting down a tree There are spider webs all over my front porch including one around the camera on the doorbell, when we called and spoke to Gavin to cancel the services he stated he would refund the payment only if we stayed with them which I refused I am not paying for services I don't receive he then proceeded to hang up on us. The photos below are just of my front porch area, the last one the spider is in its corner alive! here are the techs notes Service Notes: Hello Nancy today I serviced your home on the exterior perimeter What I saw: light spider activity light webs around your home What I did: I treated the exterior perimeter with a liquid barrier treatment to decrease insect activity I placed a dry insecticide bait into the mulch for extra protection I treated all visible webs around your home I also treated cracks and crevices around your home What to expect: expect light activity as insects will try to evacuate away from insecticide expect to see a few dead bugs around as insecticides will make it hard for them to survive What I recommend: no recommendations at this time Thank you for choosing fox pest control if you have any questions or concerns please contact Fox Pest Control thank you for your business and have a great day see you next visit your pest technician Taz a link will be sent to you shortly rate my service today a 9 or 10 would be appreciated thank you As you can plainly see he did not perform what he said because he wasn't even HERE!!! Services have hopefully been canceled i do not recommend them at all something has changed with them we had been with them for 5 yrs but service has been in decline for awhile now I rate as 1 star but if I could it would be zero. cannot rate this person or this company anymore added more photos of backyard unreal and these didn't show up overnight