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We had a great experience working with 5 Star. Mike and his crew with Mack and Justin were fantastic. They explained everything, worked with us on any issues that came up and did the job promptly and professionally. I highly recommend Mike and his crew for deck restoration, our deck looks brand new.
Our deck was destroyed by falling trees and had to be totally rebuilt.We called John at Five Star Deck Services. It was a challenging project because of lattice work and a pergola. John’s worker, Nate, came out this week and spent several days pressure washing, sanding, and staining the entire project. Nate did an amazing job! He is super meticulous and the deck looks wonderful. I highly recommend Five Star Deck Services
Where to begin? A 20+ years old deck, treasured space, used daily, never stained, and beginning to show severe signs of wear in certain places (spongey boards, squirrel eaten sections of rail, etc.) There was never an option for us to tear it down and rebuild as we loved the design far too much. After several estimates (where many of the estimators completely disregarded our needs) John from Five Star Deck Services arrived. He shared with us that we could absolutely keep the deck design we loved, and they would replace the rotten boards, supports et al, pressure wash and then stain the deck for a completely reasonable price within our budget. The most important thing was John was authentic and honest. He wasn’t blowing sunshine.
Fast forward and Mike and the Five Star Deck Services Team arrived to get to work. Some adjustments had to be made to our estimate, as structural concerns were uncovered- hence it is called an ‘estimate’ and we were shown the detritus that compromised the deck. We agreed to new pricing – still reasonable. The guys got to work a few days later and they were absolutely amazing. The dedication to “Five Star” and making sure my family was safe, happy with our with our choice to keep our design, and 100% confident in the integrity of the work done. Mike, McKenzie and team (even John) worked in the extreme heat to finish our deck. They were diligent, focused and most of all faithful to the quality and longevity of the deck and their service. In this day and age, the willingness to stand on integrity and principles is rare. Hire Five Star Deck Services if you want authentic, true craftsmen that actually care about the end result, not only the bottom line.
Five Star deck services power washed my deck (and back siding) sanded and then resealed my deck with a nice stain finish . The work was done several weeks sooner then expected and Nate the young man that did the work was on time, and contacted me if any delays and communicating well about everything. He also put screws to hold down a loose board on my fence. Very happy with the results. Good company and reliable!