Encapsulations Down Under

I genuinely cannot recommend them enough. My partner and I bought our first house, and the foundation was a complete disaster. I had no idea what needed completed, but Mitch walked us through the whole process, and I never once felt pressured. His customer service was kind and honest, and he made sure I understood and felt secure in my decision to work with them. The crew that came out was fantastic, polite, and very thorough. They were also super understanding of my hectic schedule and worked through that inconvenience with a patience that I am incredibly thankful for. I cannot emphasize enough the difference I feel as I walk through our house. If I ever need any foundation/crawlspace work again, I will be contacting them again.

If I could give a 6 star rating, I would. I've been a homeowner for over 25 years and have never experienced the level of customer service Mitch and the crew offer. From first contact over a year ago, to recently completing the project last week, Mitch at Encapsulations Down Under has been outstanding at explaining the issues and offering practical solutions. He is patient and stayed in contact until I was able to get the work done. Now that the work is complete, I have noticed a signifigant improvement in air quality in my home. The crew went beyond expectations with timeliness and professionalism. I certainly will remain in touch for any future needs and highly recommend this company for any crawlspace needs.