Brandee Bilotta
I think they did the best they personally could, but they never caught any of the mice (definitely helped with a few cockroaches though) despite coming three times and setting over a dozen traps and bait. Our handyman made a much bigger difference by patching up holes (which to be fair was suggested by this company). After almost two months of no luck, our mouse finally waltzed into the $12 humane trap I purchased that had been sitting there. $600 was a lot for a one bedroom English basement and no results, but they did come three times and were gracious enough to offer a generous partial refund so I can’t complain much. Would call them again for bug problems—just not rodent problems. I think our handyman doing permanent fixes and my installing gap fillers under doors/windows and storing food in glass containers made the biggest difference.