Ctrl Alt Repair

If you’re in Knoxville and require any IT, computer, network, or home tech assistance, look no further—contact James and his team at Ctrl Alt Repair. In today’s fast-paced world, finding someone like James, who offers both exceptional customer support and extensive experience, is rare. His unparalleled skill set is complemented by his dedication to clear and consistent communication, whether through text, phone, email, or in-person visits. Over the past six years, I’ve sought James’s expertise twice, and each experience has been outstanding. From Teresa in the office, who ensures scheduling and addresses all needs, to James and his crew, the team’s timeliness, communication, and expertise are commendable. I plan to remain a loyal customer and wholeheartedly recommend James and Ctrl Alt Repair to anyone in need of IT services. Thank you, James, for setting such a high standard in customer service!

I can't say enough good things about James and his staff. He not only fixes whatever is broken or malfunctioning, but goes out of his way to explain what is needed. I appreciate his patience when I need to take notes; I have never felt hurried. He is probably one of the most honest persons of anyone I have ever worked with. His staff is equally friendly to work with, so much so, that I now ask them for help in choosing equipment for replacement.

I am 72 years old and still working. When it comes to computers I am a "user" not a "techie". I found James sometime before 2018. He kept my previous computer running like a top and advised me on what to buy based on my needs / use when it was time for a new one. He is here when I need him. There is no waiting for days for someone to come to your house, no waiting in line at the computer store and no waiting a days or a week or more to get your computer back like some places that shall remain nameless. If you are like me you need your computer. He is 100% the best go-to computer source I have ever used, personal or corporate! You can NOT find better help!