Brian Bullard
Service-wise, I had an excellent experience with CBP. The two techs who showed up to snake my drain were both friendly and thorough, and the folks I talked with over the phone were also very friendly and helpful. The reason I will not be using this company for any work in the future is simply the price/pricing structure. When I called to schedule the service, I asked how much it would cost to snake a drain and they said $150/hr plus parts. But "parts" apparently means tools needed. I have never seen any company charge for using the tools they're expected to have to complete the job. Another upside was that when I called to confirm this odd pricing, I asked if they could remove the camera charge since that was not a service I asked for and they did accommodate that request. But $250 to have a drain cleared is still quite high for me.