Dave M
My original review was 5 Stars when it looked like if my hedge trimmer couldn't be fixed under warranty I would be sent a new one in a couple of weeks. Well, 3 months later I got my hedge trimmer back. I would call every couple of weeks and I got: we're waiting on a part, that didn't fix it, ordered another part that didn't work, ordered another part which arrived and I was promised a phone call on 9/11, it didn't happen. They did thank me for my patiences about the situation. I called on 9/18 and it was ready I was asked do you want it shipped or pick it up ? I said after 3 months you can ship it. My thoughts on this is since it was warranty work with no money being received my hedge trimmer was not a priority.
